No, we only make deliveries through FedEx. Right now, our offices in New York and Miami are just for logistics and distribution.

No, all shipments inside the U.S. are for free. If you are in another country, please communicate with us through contact@damiancolombo.com to know the delivery options with its prices.

Your order will be dispatched in the time mentioned in the item, plus the time estimated by the courier company to deliver the package to your destination. Please notice that for inside US deliveries we work with FedEx 2Day Freight. It’s very important to check the shipping time of each item before ordering.

No! Shipping time refers to the number of days that will take us to prepare your order and delivery time means the days it will take for the courier company to reach your destination.

You can visit Fedex website and introduce the order tracking number that we will provide you through your email address.

If there is no one to receive the package, the courier may leave you a delivery attempt notice. With your delivery attempt notice you can request a new delivery by using FedEx Delivery tool.

Yes! Any adult that resides in the address provided can receive the package.

No. You will see the final price of your item with the taxes included at the end of the checkout.

Yes! As long as the piece allows it. There is no additional cost for it! Please take into account that when engraving a jewel, the piece is being customized, so this may affect shipping times and does not allow exchange or returns.

Yes! All our jewels are certified by our own gemologist or by an external lab, such as GIA, EGL or HDR.

Yes, we do! If you have a design in mind, you can access our Jewelry section , so together, we can make your dreamed jewelry come true! If your inquiry was not answered in this F.A.Q, please contact us at any of our channels. We are more than happy to help you!