DAMIAN COLOMBO’S FREE SHIPPING POLICY
We, at Damian Colombo, want you to feel safe when making your purchases. Below, we describe to you in detail the shipping process and the return and refund policies to ensure the transparency of our business together.
U.S. Free Shipment
At Damian Colombo we are very carefully that the shipment of your purchased item arrives safely. All purchases are insured by us and can be returned at no additional cost.*
Free Shipment’s processing time:
Our item shipments time can vary due to availability and customization:
- The purchase will be dispatched during the shipping time published on each item. Please check the availability and delivery times of each item before ordering.
- Shipments within the United States will be made through FedEx 2Day Freight.
- The shipments time refers to the number of days that will take us to ship the order, it does not refer to the delivery day. Damian Colombo is not responsible for any delay in delivery by the carrier company.
- In the event that an extended payment plan is approved, the purchase will not apply to be returned without additional costs.
Shipment to P.O. boxes or APO/FPO addresses
No shipment will be made to P.O boxes or APO/FPO addresses. Damian Colombo will only ship the purchased item to a residential or buisness address. A name and contact number of the person receiving the item must be provided before the sale is complete.
Shipment confirmation and order tracking
Once the shipping is made, we will provide you with the tracking number via email.
International Shipping Policy
Damian Colombo offers to ship internationally. Please note that some countries do not allow the import of jewelry and other high-value items. We encourage you to contact us if you need more information regarding the shipping.
Shipping outside the U.S:
- The purchase will be dispatched in the shipping time published on each piece. Please check the availability and delivery times of each item before ordering.
- Please contact us if you need international shipping at firstname.lastname@example.org so we can provide you with the different shipping options available.
- The customer is responsible for the cost of the international shipping. Also, Damian Colombo will not be responsible for any additional taxes/duties nor charges.
- The international shipping is from the Damian Colombo offices to the address provided by the customer. Damian Colombo will not be responsible in the event that a shipment is held/stored with a carrier or by customs.
- In the case of any additional fees (duties/taxes/etc), the customer will be held accountable to pay the charge in order to have the shipment released.
- In the case of returning the item for any reason, the customer must cover the cost of the returning shipment, including: duties/taxes/etc.
- In the event that the customer will not complete the transaction, any fees applied for storage and return shipment will be deducted from the refund payment.
We have available a number of different payment methods for your comfort. You can pay for your purchase with Debit Card, Credit Card, PayPal and Bank / Wire Transfer. We explain them with more details below.
Please read all the information since some discounts may apply depending on the payment method.
CREDIT / DEBIT CARD
You can use your Credit or Debit Card to pay for your selected item directly on our platform. We take security very seriously; this is why we guarantee all your billing information is protected.
Paypal is one of the most reliable payment methods online available. It allows you to pay with Paypal Cash, major Credit Cards and Bank Accounts. You don’t need to have a Paypal account to pay with a credit card through this method.
BANK / WIRE TRANSFER
Bank transfer and Wire Transfer are other options to make payments online. If you prefer this type method, at the checkout we will provide you with the information you’ll need to wire or transfer the funds from your account into Damian Colombo’s bank account.
You’ll get a 5% discount by choosing this payment method.
Our priority is your safety, for this reason we have advanced data protection technology that will make your purchase secure.